You may recall a time where the local grocery store just sold… groceries. Carts were filled with bread, milk, produce, meat and the occasional gallon of ice cream. Today grocery carts can be filled to the brim with a much wider array of items ranging from a dozen roses to a roll of freshly developed film to a cooked turkey dinner for twelve people.
Increasingly “one stop shopping” centers are popping up, which takes grocery stores to a whole new level. Some of these centers offer dry cleaning, full service banks, postal services and even automotive services. Even those grocery stores and supermarkets that do not fall under the category of “one stop shopping” have stepped up their product variety and services to be more attractive to a market of customers with plenty of choice in grocery stores. Grocery stores are also pressured to compete aesthetically. Today grocery stores and supermarkets are prettier than ever, with more interesting paint colors, attractive flooring choices and soothing lighting.
While all these changes in products, services and environment keep things interesting in the grocery industry, there are some things that do not change. Grocery stores and supermarkets are held to tight regulatory standards for health and safety. As the stores evolve, they must be sure that they continue to uphold the government regulations, another twist to their development.
A new business opportunity in the grocery industry is developing and managing business to business partnerships. Often times, when you see a coffee shop, a sushi bar, a florist or a video center in a grocery store or supermarket, those operations are actually “partners” of the grocery store or supermarket. Partners are given retail space within the grocery store or supermarket for a percentage of sales. The partnership strategy helps to ensure that the grocery store or supermarket does not have to lose focus on its core business and allows the partner operations to excel at what they do best.
Technology is increasingly playing a role in grocery stores and supermarkets. Self check out machines are on the rise. Furthermore, more sophisticated check out processes are being tested, such as the ability to check out an entire cart at one time. While it will be years before this technology will be seen in most stores, it represents another future improvement we can expect from the grocery industry.
The grocery industry is constantly changing and the results are very exciting for those seeking a career in grocery. While grocery stores will always sell the staples of bread, milk and meat, the extra services and products offered today and in the future will keep customers’ visits longer and carts fuller than ever.